Defendant blocked the bank account of a customer, after several attempts to contact that customer (the plaintiff in this case). Blocking the bank account was not permitted according to internal rules of the bank. Defendant did not discuss the blockade with his supervisor. It is plausible that the customer was inconvenienced by the defendant’s actions. The Disciplinary Commission ruled that defendant did not carefully consider the interests of the customer and did not put the interests of the customer first. As a result, the Disciplinary Commission ruled that the Banker’s oath was breached, but did not impose sanctions.