Viewing private financial records without cause

Written by

TRB-2018-3770. 

A bank employee viewed financial records of clients without proper cause, the General Director found after an investigation based on a complaint. The bank employee admitted the transgressions and agreed to a settlement with reprimand. The employee’s name was added to the names registry.

Viewing and sharing private financiel records without proper cause

Written by

TRB-2018-3771.

A bank employee viewed financial records of clients without proper cause and shared the information with a third party, the General Director found after an investigation based on a complaint. The bank employee admitted the transgressions and agreed to a settlement with reprimand. The employee’s name was added to the names registry.

Several conduct violations alleviated by personal circumstance

Written by

TRB-2018-3876. 

A certified individual agreed to a settlement with reprimand after the General Director’s investigation following several complaints showed that the individual violated proper conduct rules. The individual made hotel reservations for private use in the employer’s name without the employer’s consent, that the individual falsified emails from colleagues, that she used her company’s email address for private matters and that she shared confidential information with a third party. The investigation, including testimony, showed that severe personal circumstances drove the certified individual to commit the violations. She agreed to a settlement, including a reprimand. The individual’s name was added to the names registry.

Filing a false insurance claim and viewing private information without business cause

Written by

TRB-2018-3950.

A certified individual filed a false insurance claim concerning car damage with an insurance company. The individual acted as the instigator, an investigation by the Prosecutor’s Office revealed following a complaint. Damage to the car was caused by a colleague, who rammed a shopping cart against the car. The certified individual also viewed private information of clients without business cause. The individual agreed to a settlement and was handed a reprimand by the Prosecutor’s Office. The name of the certified individual was added to the names registry.

Drafting own salary benefits

Written by

TRB-2019-4362.

A bank employee drafted his own salary benefits document using the bank’s stationery, with the intent of having his direct employer believe these were the bank’s proposed benefits. In the document, the employee awarded himself a higher salary and raised secondary benefits. 

The bank filed a complaint with the foundation. The Prosecutor’s Office argued that the defendant should never have allowed himself to draft his own salary benefits documents and then claim they were original. The defendant accepted a settlement and a 400 euro fine. The defendant’s name was added to the foundation’s registry, which is accessible by all banks.

Aiding and abetting fraudulent cash-back offers

Written by

TRB-2019-4336.

A bank employee aided a friend with executing his fraudulent cash-back schemes by depositing amounts of money into the bank employee’s personal bank accounts. This was a way for the friend to settle a debt with the bank employee. The bank filed a complaint with the Foundation for Banking Ethics Enforcement. 

The bank employee accepted a €500 settlement after he showed proper remorse for his actions and after the bank had terminated his contract. His name was added to the foundation’s registry, which is accessible by banks.

Forwarding confidential information to private email

Written by

TRB 2019-4318.

The defendant, a privacy officer at a bank, repeatedly forwarded confidential information of customers to his private email address. This resulted in the confidential information ending up on a Google server.

By doing so, the defendant shared confidential information with a third party. This constitutes a breach of the banker’s oath. The defendant accepted a settlement and a €500 fine. His name was added to the foundation’s registery, which is accessible by banks.

Not reporting the copying of signatures; settlement

Written by

TRB 2019-3982

Defendant had knowledge of the fact that a bank’s mortgage advisers were copying signatures of customers onto documents. The defendant did not report the transgressions to a manager, nor did he raise the subject with his colleagues.

The defendant also relayed the method to at least one other mortgage adviser, allowing it to spread further in the bank. By doing this, the defendant breached the banker’s oath. He accepted a settlement offer from the Prosecutor’s Office and paid a fine of €500. His name was added to the foundation’s registry, accessible by all banks.