Reaving a client’s wallet

TRB-2019-3946. 

A bank employee took – and did not return – a client’s wallet, which the client had left at the employee’s office. The Prosecutor’s Office sought a reprimand, but the Disciplinary Commission imposed a three month professional ban.

Gambling with money from fake bank accounts: professional ban

A bank employee was handed a 30 months professional ban for creating bank accounts, attaching credit cards to them and using them to gamble online. The employee was able to hide his actions long enough to cause €850.000 in damages as he tried to cover up betting losses with engaging in more bets. The employee finally reported himself to his management. The Disciplinary Commission ruled that the employee’s actions constituted a severe breach of the Bankers Oath. The name of the (now former) bank employee has been added to the registry of the Foundation for Banking Ethics Enforcement, which can be accessed by Dutch banks.

Refusal to cooperate in potential fraud investigation: professional ban

A bank employee was handed a 6 months professional ban for refusing to cooperate in a potential fraud investigation. After €20.000 had gone missing, all signs pointed to one employee possibly being responsible. The employee refused to allow investigating staff access to his mobile banking app. The employee was fired by the bank and reported to the Foundation for Banking Ethics Enforcement. The Disciplinary Commission ruled that the refusel to cooperate constituted a serious breach of the Banker’s Oath. 

The former employee’s name has been added to the foundation’s registry, to which Dutch banks have access.

Raising credit limits on own personal accounts: professional ban

A bank employee was handed a 3 months professional ban after it was discovered that she had raised the credit limits of her own or her husband’s bank account. This is in breach of the bank’s own rules. The Disciplinary Commission ruled the behavior and the breaking of the bank’s internal rules a violation of the Banker’s Oath. The name of the person will be added to the registry of the Foundation for Banking Ethics Enforcement, which can be accessed by all Dutch banks.

Falsifying letter: professional ban

A bank employee was handed a 6 months professional ban because the Disciplinary Commission holds him partially responsible for falsifying a letter and filing it as evidence in a civil court case. The falsified letter refers to a supposed meeting between the bank employee and a client during which matters about the client’s mortgage were supposedly discusses. Such a meeting never took place. The Disciplinary Commission found that the bank employee falsified and filed the letter for his own personal gain; to win the court case. The employee was fired and his name has been entered into the registry of the Foundation for Banking Ethics Enforcement that is accessible by Dutch banks.

Copying clients’ signatures: 2 professional bans

Professional bans were handed down to three mortgage advisors at a national bank. The cases are connected to the earlier verdicts against 61 professionals of the same bank, published on April 3, 2019. The names of the employees have been added to the foundation’s registry, to which Dutch banks have access.

Drafting own salary benefits

TRB-2019-4362.

A bank employee drafted his own salary benefits document using the bank’s stationery, with the intent of having his direct employer believe these were the bank’s proposed benefits. In the document, the employee awarded himself a higher salary and raised secondary benefits. 

The bank filed a complaint with the foundation. The Prosecutor’s Office argued that the defendant should never have allowed himself to draft his own salary benefits documents and then claim they were original. The defendant accepted a settlement and a 400 euro fine. The defendant’s name was added to the foundation’s registry, which is accessible by all banks.

Lying about diplomas, falsifying email: professional ban

A bank employee was handed a 9 month professional ban from working at a Dutch bank after it was established that he lied about diploma’s he claimed to have attained, and falsifying an email to cover up his lies. The bank discovered his transgressions, had him fired and reported him with to the Foundation for Banking Ethics Enforcement. The Disciplinary Commission ruled that the lying and the falsification to cover up the lie constituted a serious breach of the Banker’s Oath.

Viewing and sharing of financial records of deceased family member

TRB-2019-4290.

A bank employee, acting on behalf of his nephew, viewed the financial records of his deceased uncle and shared the data with the nephew.

The bank filed a complaint with the foundation, arguing that the defendant violated the rules and regulations of the bank. Customers – or their next of kin – should be able to count on the confidentiality of financial records. The Disciplinary Committee handed the defendant a professional ban of one month. The defendant’s name was added to the foundation’s registry, which is accessible by all banks.