Rulings

  1. Viewing and sharing of financial records of deceased family member

    27 November 2019
    Professional ban

    TRB-2019-4290. A bank employee, acting on behalf of his nephew, viewed the financial records of his deceased uncle and shared the data with the nephew. The bank filed a complaint with the foundation, arguing that the defendant violated the rules and regulations of the bank. Customers - or their next of kin - should be able to count on the confidentiality of financial records. The Disciplinary Committee handed the defendant a professional ban of one month. The defendant's name was added to the foundation's registry, which is accessible by all banks.

  2. Sharing of confidential information by a bank director

    6 November 2019
    Professional ban

    TRB-2019-4296. The defendant, a commercial director of a local branch of a major bank, shared confidential financial records of a customer with a third party, an acquaintance of the defendant. The information was instrumental for the acquisition of the customer's house, as the information provided to the third party - the buyer - showed that the bank's customer was in mortgage arrears. This may have provided the acquiring third party with foreknowledge.

  3. Invoice fraud

    6 November 2019
    Professional ban

    TRB-2019-4249. A bank employee filed two invoices totaling €1100 in private expenses at the bank, declaring them business expenses. She also filed five forged invoices totaling €40.000 on behalf of a company with which she was involved. She then transferred the money to her own private bank account. The bank filed a complaint with the foundation. The Disciplinary Committee ruled that the transgressions constituted a serious breach of the banker's oath and santioned a professional ban of 18 months. The defendant's name was added to the foundation's registry that is accessible by all banks.

  4. Sharing of confidential records

    6 November 2019
    Professional ban

    TRB-2019-4299. A bank employee shared access to confidential financial records of the bank's customers with a private detective. In so doing, the bank employee offered the detective the possiblity to attain information important to the detective's clients. The bank filed a complaint with the foundation. The Disciplinary Committee ruled that the defendant's actions constituted a serious breach of the banker's oath and called the transgressions totally unacceptable. It therefore handed the defendant a professional ban of two years.

  5. Transferring money from customer account, falsifying statement of account: unfounded

    28 August 2019

    The Disciplinary Commission ruled against a case brought forward by the Prosecution Office. A bank employee was accused of taking money out of a customer's bank account and transferring the sum to his own bank account. Then, the employee allegedly tried covered up the act by falsifying a statement of account. The Disciplinary Commission found evidence lacking to establish a breach of the Banker's Oath. The Prosecution Office announced an appeal.

  6. Gambling with money from fake bank accounts: professional ban

    28 August 2019
    Professional ban

    A bank employee was handed a 30 months professional ban for creating bank accounts, attaching credit cards to them and using them to gamble online. The employee was able to hide his actions long enough to cause €850.000 in damages as he tried to cover up betting losses with engaging in more bets. The employee finally reported himself to his management. The Disciplinary Commission ruled that the employee's actions constituted a severe breach of the Bankers Oath.

  7. Refusal to cooperate in potential fraud investigation: professional ban

    26 June 2019
    Professional ban

    A bank employee was handed a 6 months professional ban for refusing to cooperate in a potential fraud investigation. After €20.000 had gone missing, all signs pointed to one employee possibly being responsible. The employee refused to allow investigating staff access to his mobile banking app. The employee was fired by the bank and reported to the Foundation for Banking Ethics Enforcement. The Disciplinary Commission ruled that the refusel to cooperate constituted a serious breach of the Banker's Oath. 

  8. Raising credit limits on own personal accounts: professional ban

    26 June 2019
    Professional ban

    A bank employee was handed a 3 months professional ban after it was discovered that she had raised the credit limits of her own or her husband's bank account. This is in breach of the bank's own rules. The Disciplinary Commission ruled the behavior and the breaking of the bank's internal rules a violation of the Banker's Oath. The name of the person will be added to the registry of the Foundation for Banking Ethics Enforcement, which can be accessed by all Dutch banks.

  9. Falsifying letter: professional ban

    26 June 2019
    Professional ban

    A bank employee was handed a 6 months professional ban because the Disciplinary Commission holds him partially responsible for falsifying a letter and filing it as evidence in a civil court case. The falsified letter refers to a supposed meeting between the bank employee and a client during which matters about the client's mortgage were supposedly discusses. Such a meeting never took place. The Disciplinary Commission found that the bank employee falsified and filed the letter for his own personal gain; to win the court case.

  10. Copying clients' signatures: 2 professional bans

    26 June 2019
    Professional ban

    Professional bans were handed down to three mortgage advisors at a national bank. The cases are connected to the earlier verdicts against 61 professionals of the same bank, published on April 3, 2019. The names of the employees have been added to the foundation's registry, to which Dutch banks have access.

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