Rulings

  1. Drafting own salary benefits

    27 November 2019
    Fine

    TRB-2019-4362. A bank employee drafted his own salary benefits document using the bank's stationery, with the intent of having his direct employer believe these were the bank's proposed benefits. In the document, the employee awarded himself a higher salary and raised secondary benefits. 

  2. Viewing and sharing of financial records of deceased family member

    27 November 2019
    Professional ban

    TRB-2019-4290. A bank employee, acting on behalf of his nephew, viewed the financial records of his deceased uncle and shared the data with the nephew. The bank filed a complaint with the foundation, arguing that the defendant violated the rules and regulations of the bank. Customers - or their next of kin - should be able to count on the confidentiality of financial records. The Disciplinary Committee handed the defendant a professional ban of one month. The defendant's name was added to the foundation's registry, which is accessible by all banks.

  3. Sharing of confidential information by a bank director

    6 November 2019
    Professional ban

    TRB-2019-4296. The defendant, a commercial director of a local branch of a major bank, shared confidential financial records of a customer with a third party, an acquaintance of the defendant. The information was instrumental for the acquisition of the customer's house, as the information provided to the third party - the buyer - showed that the bank's customer was in mortgage arrears. This may have provided the acquiring third party with foreknowledge.

  4. Invoice fraud

    6 November 2019
    Professional ban

    TRB-2019-4249. A bank employee filed two invoices totaling €1100 in private expenses at the bank, declaring them business expenses. She also filed five forged invoices totaling €40.000 on behalf of a company with which she was involved. She then transferred the money to her own private bank account. The bank filed a complaint with the foundation. The Disciplinary Committee ruled that the transgressions constituted a serious breach of the banker's oath and santioned a professional ban of 18 months. The defendant's name was added to the foundation's registry that is accessible by all banks.

  5. Sharing of confidential records

    6 November 2019
    Professional ban

    TRB-2019-4299. A bank employee shared access to confidential financial records of the bank's customers with a private detective. In so doing, the bank employee offered the detective the possiblity to attain information important to the detective's clients. The bank filed a complaint with the foundation. The Disciplinary Committee ruled that the defendant's actions constituted a serious breach of the banker's oath and called the transgressions totally unacceptable. It therefore handed the defendant a professional ban of two years.

  6. Aiding and abetting fraudulent cash-back offers

    18 October 2019
    Fine

    TRB-2019-4336. A bank employee aided a friend with executing his fraudulent cash-back schemes by depositing amounts of money into the bank employee's personal bank accounts. This was a way for the friend to settle a debt with the bank employee. The bank filed a complaint with the Foundation for Banking Ethics Enforcement.  The bank employee accepted a €500 settlement after he showed proper remorse for his actions and after the bank had terminated his contract. His name was added to the foundation's registry, which is accessible by banks.

  7. Forwarding confidential information to private email

    22 September 2019
    Fine

    TRB 2019-4318. The defendant, a privacy officer at a bank, repeatedly forwarded confidential information of customers to his private email address. This resulted in the confidential information ending up on a Google server. By doing so, the defendant shared confidential information with a third party. This constitutes a breach of the banker's oath. The defendant accepted a settlement and a €500 fine. His name was added to the foundation's registery, which is accessible by banks.

  8. Not reporting the copying of signatures; settlement

    18 September 2019
    Fine

    TRB 2019-3982 Defendant had knowledge of the fact that a bank's mortgage advisers were copying signatures of customers onto documents. The defendant did not report the transgressions to a manager, nor did he raise the subject with his colleagues. The defendant also relayed the method to at least one other mortgage adviser, allowing it to spread further in the bank. By doing this, the defendant breached the banker's oath. He accepted a settlement offer from the Prosecutor's Office and paid a fine of €500. His name was added to the foundation's registry, accessible by all banks.

  9. carelessly formulated letter - dismissal; request to reconsider denied

    17 September 2019

    A bank employee sent a carelessly formulated letter to a customer who had complained about the bank on social media. The customer interpreted the letter as to inform him that the bank was terminating all services to the customer and filed a complaint with the Foundation for Banking Ethics Enforcement. However, the Prosecution Office opined that the case had no merit, as the bank employee had already profusely apologized for the letter in writing and by telephone. 

  10. Transferring money from customer account, falsifying statement of account: unfounded

    28 August 2019

    The Disciplinary Commission ruled against a case brought forward by the Prosecution Office. A bank employee was accused of taking money out of a customer's bank account and transferring the sum to his own bank account. Then, the employee allegedly tried covered up the act by falsifying a statement of account. The Disciplinary Commission found evidence lacking to establish a breach of the Banker's Oath. The Prosecution Office announced an appeal.

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